We do not offer free shipping for returns or exchanges. However, if you aren't completely satisfied with our product we want to know and have an opportunity to make it right.
We ship UPS Ground, UPS does not ship to PO Boxes. If a PO Box is your only available address please give us a call to discuss options!
Due to the nature of our product, extream heat sometimes forces us to hold orders until we are confident that your package will arrive safely. If this happens you will be contacted ASAP.